EM X NATIONAL CITIZENS SERVICE

Content

THE CHALLENGE

National Citizen Service (NCS) faced critical challenges in adapting to post-COVID-19 realities and reduced funding, aiming to remain relevant to the changing needs of England’s 15-17-year-olds. The central issue was transforming NCS’s traditional offerings into digital formats that resonate with contemporary youth, facilitating personal growth and social connectivity in a virtual setting.

Sami
PROJECT MANAGER
Kirsty
PRODUCER & DIRECTOR
Georgia
CONTENT STRATEGIST
Nourdin
CONTENT PRODUCER
Jack
VIDEO EDITOR
Rayelle
STRATEGY CONSULTANT
Hayel
COO & CO-FOUNDER

THE INNOVATION

1. Audience Insights: Utilising qualitative and quantitative research methods, insights were gathered from over 400 young individuals, which shaped the conception of an online escape room gameshow that aligns with NCS values.

2. Creative Conceptualisation: Developed 'The Big Escape,' an online gameshow infused with NCS’s core values, featuring youth icons like Adeola Patronne, ItsJustNife, and Victor Kunda, enhancing the concept's appeal and relevance.

3. Social Amplification: Executed a comprehensive social and digital amplification strategy across YouTube, TikTok, and Instagram, covering native, organic, and paid distribution to maximise the campaign’s reach and impact.

THE IMPACT

11.1m
impressions across all social media platforms for the 'The Big Escape' campaign.
515,000+
views across all social media platforms for the 'The Big Escape' campaign.

We’d like to say a big thank you to the fantastic Word On The Curb production team, for coming up with such an engaging idea that fits so well with NCS objectives, executing an ambitious project under tight timings, finding solutions and bringing so much energy and passion

Georgie King, Brand Marketing Manager, NCS

don't be shy, say hi!

Hi, I’m Hayel! Want to find out how you can stay relevant and resonate with young & diverse consumers?