Privacy policy

Date of last revision February 2025

1. Introduction

https://www.wordonthecurb.co.uk/ (our website) is provided by Word on the Curb Ltd (‘we’, ‘our’ or ‘us’).

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

Given the nature of our website, we do not expect to collect the personal data of anyone under 18 years old. If you are aware that any personal data of anyone under 18 years old has been shared with our website please let us know so that we can delete that data.

Word on the Curb Ltd (“Word on the Curb” “we,” “our,” or “us”) provides this privacy policy (the “Policy”) to inform you on how we process your information, as a visitor to our website.

This Policy applies to your use of https://www.wordonthecurb.co.uk/ (our “Website”). This Policy sets out the basis on which any personal data relating to you will be processed by us. Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it. By using or otherwise accessing our Website, you agree to this Policy. If you do not agree to this Policy, please do not access or use our Website.

This privacy policy is divided into the following sections:

Important information and Who We Are
Data we collect about you and how we use it
How is your personal data collected?
How we use your Personal Data
Disclosure of Your Personal Data
International Transfers
Data Security
Data Retention
Your Legal Rights
Cookies

2. Important information and who we are

We are the controller and are responsible for your personal data. If you have any questions about this privacy policy, please contact us using the details set out below:

Contact Details

Our full details are:

Company number: 10480515
Incorporated and registered in: England and Wales
Registered address: Europa House, Goldstone Villas, Hove, England, BN3 3RQ
Email address: info@wordonthecurb.co.uk
Telephone number: +44 (0)7501829058

Changes to the Privacy Policy and Your Duty to Inform Us of Changes

We keep our privacy policy under regular review. We may change this Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our Website. At the top of our Policy, we will indicate the date of the most recent update. By using our Website, you are confirming that you have read and understood the latest version of this Policy.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.

Third Party Links

Our Website contains links to third-party websites. Please note that these websites and applications have their own privacy policies and we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services. Please check these policies before you submit any personal data to these websites or use these services. If you provide any third party with your information, we recommend that you review their privacy policies as we do not control how they collect, process and transfer your information.

Access to any other websites linked to our Website is at the user’s own risk, and we are not responsible for the accuracy or reliability of any information, data, opinions, advice or statements made on these websites. We provide these links merely as a convenience and the inclusion of such links does not imply any kind of endorsement.

Children’s Privacy

Given the nature of our Website, we do not expect to collect the personal data of anyone under 18 years old. If you are aware that any personal data of anyone under 18 years old has been shared with our Website please let us know so that we can delete that data.

3. DATA we collect about you and how we use it

We will collect and use personal data you may provide through our website when you complete our online enquiry form. We may collect, use, store and transfer different types of personal data about you as follows:

‘Identity Data’ such as your first and last name, job title and company name.

‘Contact Data’ such as email address and telephone number.

‘Internet, Network and/or Device Activity Data’ such as IP address, unique device identifier, advertising, app identifiers, browsing history, cookies, screen recording of usage, mobile device data or other usage data.

‘Marketing and Communications Data’ such as your preferences in receiving marketing from us and our third parties, your communication preferences and communications you send us.

You must provide this personal data if you would like us to contact you in relation to your use of our Website and/or any services we may be able to provide to you.

Sometimes you can choose if you want to give us your personal data and let us use it. Where that is the case we will tell you and give you the choice before you give the personal data to us. We will also tell you whether declining to share that personal data will have any effect on your use of our Website or any services on it.

4. How Is Your Personal Data Collected?

We may collect personal data from you directly, when you enter or send us information via our Website, such as when you complete the ‘Get in Touch’ form.

5. How we use Your Personal Data

Under data protection law, we can only use your personal data if we have a proper reason, eg:

where you have given consent
to comply with our legal and regulatory obligations
for the performance of a contract with you or to take steps at your request before entering into a contract, or
for our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.

Your personal data may be used for one of the following purposes:

Communicating with you. This may include responding to an online enquiry from you.

Supplying you with information by email or post that you have opted-in to (you may unsubscribe or opt-out at any time by contacting us).

Supplying services to you. Your personal details are required in order for us to enter into a contract with you.

Marketing

We may use your personal data to send you updates (by email, text message, telephone or post) about our products or services, including exclusive offers, promotions or new services.

We have a legitimate interest in using your personal data for marketing purposes. This means we do not need your consent to send you marketing information. If we change our marketing approach in the future so that consent is needed, we will ask for this separately and clearly.

You have the right to opt out of receiving marketing communications at any time by:

contacting us at privacy@wordonthecurb.co.uk]; or

using the ‘unsubscribe’ link in emails.

We may ask you to confirm or update your marketing preferences if you ask us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell it with other organisations for marketing purposes.

6. Disclosure of Your Personal Data

We may share your personal data with:

third parties we use to help us run our business, eg marketing agencies or website hosts and website analytics providers;

in certain circumstances, specific third parties where we have notified you of their identity and you have consented to us sharing certain personal data with them. For example, when you agree to ‘Take our Test’ or contact us via the ‘I’ve Got a brief’ tab on our Website or when we ask if you would like to participate in studies being conducted by those third parties;
third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy;
our external auditors, eg in relation to the audit of our accounts, in which case the recipient of the information will be bound by confidentiality obligations;
our professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations;
law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations.

7. international transfers

The EEA, UK and other countries outside the EEA and the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.

It is sometimes necessary for us to transfer your personal data to countries outside the UK and EEA. In those cases we will comply with applicable UK and EEA laws designed to ensure the privacy of your personal data.

Under data protection laws, we can only transfer your personal data to a country outside the UK/EEA where:

in the case of transfers subject to UK data protection law, the UK government has decided the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy regulation’) further to Article 45 of the UK GDPR;

in the case of transfers subject to EEA data protection laws, the European Commission has decided that the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy decision’) further to Article 45 of the EU GDPR.

there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you, or

a specific exception applies under relevant data protection law.

8. DATA sECURITY

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

9. DATA RETENTION

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

10. YOUR LEGAL RIGHTS

Your rights

You generally have the following rights, which you can usually exercise free of charge:

Access to a copy of your personal data: The right to be provided with a copy of your personal data.

Correction (also known as rectification): The right to require us to correct any mistakes in your personal data.

Erasure (also known as the right to be forgotten): The right to require us to delete your personal data—in certain situations
Restriction of use: The right to require us to restrict use of your personal data in certain circumstances, eg if you contest the accuracy of the data.
Data portability: The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations.
To object to use: The right to object at any time to your personal data being used for direct marketing (including profiling). The right to object in certain other situations to our continued use of your personal data, eg where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims.

Not to be subject to decisions without human involvement: The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you. We do not make any such decisions based on data collected by our website.

The right to withdraw consents: If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time. Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn.

For further information on each of those rights, including the circumstances in which they do and do not apply, please contact us using our contact details set out in section 2. You may also find it helpful to refer to the guidance from the UK’s Information Commissioner on your rights under the UK GDPR.

If you would like to exercise any of those rights, please contact us using our contact details set out in section 2. When contacting us please:

provide enough information to identify yourself and any additional identity information we may reasonably request from you, and;
let us know which right(s) you want to exercise and the information to which your request relates.

How to complain

Please contact us using our contact details set out in section 2 if you have any queries or concerns about our use of your personal data. We hope we will be able to resolve any issues you may have.

You have the right to make a complaint about the use of your personal data at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).

You can contact them by calling 0303 123 1113. Or go online to www.ico.org.uk/concerns

Or you can write to them at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow Cheshire, SK9 5AF.

11. COOKIES

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our Website. We use only essential or strictly necessary cookies on our Website. These help us to ensure our website functions properly.

As we use only essential or strictly necessary cookies on our Website we do not need to ask for your consent to place cookies on your device.

The information below details the cookies we use and why:

Name: svSession
Purpose: Stores user inputs and tracks movements within our Website during a session. It is strictly necessary for the proper functioning of our Website, such as user session handling and webform functionality.
Expires: Deleted when browser is closed.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.